VRVSS provides 24 hour, 7 day per week, on-call assistance to victims requiring immediate trauma intervention, emotional support and practical assistance. Volunteer advocates are paged by RCMP members through referrals from other community agencies including the Vulcan Regional Hospital, Vulcan & District Family & Community Support Services, Fire and Emergency Medical personnel. When responding to a crisis call, advocates work in teams of two.

Advocates provide non-judgmental support and practical assistance including formalized court preparation sessions for crown witnesses, the accompaniment of victims to court, the transportation of victims as required, information on bail hearings, and assistance with the completion of victim impact statements, restitution claims and applications for financial benefits.

Advocates are trained in appropriate community resources for victims who require additional or complimentary services, including the referral of victims of crime and trauma to mental health professionals.

Advocates inform victims of their rights when dealing with the criminal justice system, keeping these individuals abreast of developments with criminal investigations and all court proceedings.

The VRVSS promotes crime prevention awareness through the provision of preventive information to victims of crime, conducting community presentations and educational seminars, and acting as a resource for other community agencies who may come into contact with victims.

The VRVSS coordinates and facilitates Critical Incident Stress Debriefings in the Vulcan County in conjunction with Alberta Mental Health and Vulcan & District Family & Community Support Services.